General enquiries
Not about the product
How Do I Pay with Atome?
Atome Payment
Do I Need to Register My PRISM+ Warranty?
No, warranty registration is not required for products purchased directly from PRISM+. Your warranty is automatically activated based on your purchase record, so there is no additional registration process needed. How Is...
Our Shipping Policy
Shipping Policy
Services & Repair Charges
Services & Repair
Can I track my PRISM+ order?
Track Order
Can I arrange for a specific delivery date?
Delivery date
When will my order arrive and how will I be contacted?
Your delivery timeline depends on: The product purchased Whether the item is a pre-order or in stock Whether installation or a site survey is required Current delivery volume and peak periods How Will I Be Contact...