PRISM+
Support Center Beta

Can I arrange for a specific delivery date?

Delivery date

PRISM+ Support teamUpdated 2 September 2026

Whether you can select a specific delivery date depends on the type of delivery associated with your order.

For products delivered via contactless delivery, delivery dates are automatically scheduled after your purchase and cannot be selected or changed by customers.

For products that require installation services, our team will contact you to arrange a suitable installation and delivery appointment.

Delivery Date Eligibility

 

Delivery Type

Can I Choose a Delivery Date?

Contactless Delivery

❌ No

Installation Required

✅ Yes, subject to appointment availability

 

Products Delivered via Contactless Delivery

The following products are typically delivered through contactless delivery and do not support delivery date selection:

  • TVs below 40"
  • Monitors
  • Air Purifiers
  • Portable Soundbars

Delivery for these products will be automatically arranged once your order is processed.

Products Requiring Installation

For products that include installation services, our team will contact you directly to arrange an appointment.

Examples may include:

  • Air Conditioners
  • Ceiling Fans
  • Smart Locks
  • Selected TVs with installation services
  • Other products requiring on-site installation

Appointment availability may vary depending on location and installation capacity.

Important Notes

  •  Delivery dates are subject to scheduling availability and operational capacity.
  •  During peak sales periods, festive seasons, or major campaigns, appointment availability may be more limited.
  • Customers will be contacted directly if scheduling is required for their order.

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