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Do I Need to Register My PRISM+ Warranty?

Answers to the things customers ask most. Search for a keyword, or browse the list below to jump to your answer.

PRISM+ Support teamUpdated 2 May 2026

No, warranty registration is not required for products purchased directly from PRISM+.

Your warranty is automatically activated based on your purchase record, so there is no additional registration process needed.

How Is My Warranty Verified?

When you contact PRISM+ for warranty support, our team will verify your warranty eligibility using:

Purchase Channel

Verification Method

PRISM+ Website

Order number and purchase record

PRISM+ Retail Store

Purchase record

Authorized Marketplace (e.g. Shopee, Lazada)

Order ID or proof of purchase

Authorized Retail Partners

Receipt or proof of purchase

 

What Should I Keep?

To ensure a smooth warranty claim process, we recommend keeping:

  Order confirmation emails

Purchase receipts or invoices

Marketplace order records

Product serial number (if applicable)

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