Ceiling Fan Warranty Coverage
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PRISM+ Ceiling Fans come with different warranty periods depending on the component.
| Component | Warranty Coverage | Labour & Transport Coverage |
|---|---|---|
| Motor | Lifetime Warranty | Included for the first year from the date of installation. |
| Other Parts | 5-Year Warranty | Included for the first year from the date of installation. |
| LED Kit | 6-Year Warranty | Included for the first year from the date of installation. |
| Remote Control | 6-Month Warranty | Included for 6 months from the date of installation. |
Warranty Coverage by Component
Motor
- Lifetime Warranty
- Labour and transport are covered for the first year from the installation date.
Other Parts
- 5-Year Warranty
- Labour and transport are covered for the first year from the installation date.
LED Kit
- 6-Year Warranty
- Labour and transport are covered for the first year from the installation date.
Remote Control
- 6-Month Warranty
- Labour and transport are covered for 6 months from the installation date.
Important Service Information
For ad hoc onsite service requests that are not related to installation or fan relocation, an onsite service fee applies.
The fee includes labour, transport, and height-related charges.
Height Charges
| Installation Height | Minimum Charge (Per Fan) |
|---|---|
| Up to 300 cm | From $30 |
| 301 cm to 399 cm | From $60 |
Note: Onsite service requests that are unrelated to installation or fan relocation are subject to a minimum service fee of $60, in addition to any applicable height charges.
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