If there was a recent power outage or the fan was switched off at the mains:
- Turn the fan off using the wall switch.
- Wait for 30 seconds.
- Turn the power back on.
- Check if the beeping has stopped.
A continuous beeping sound usually indicates that your ceiling fan requires attention. This may be caused by a pairing issue, Wi-Fi configuration, power interruption, or another system alert.
Follow the troubleshooting steps below to identify and resolve the issue.
If there was a recent power outage or the fan was switched off at the mains:
If the ceiling fan has recently been installed or reset, it may be in pairing mode.
Try the following:
Once pairing is successful, the beeping should stop.
PRISM+ ceiling fans support 2.4GHz Wi-Fi only.
If you're using a dual-band router, ensure the 2.4GHz band is enabled before attempting to pair again.
A simple restart may resolve temporary system issues.
If the beeping continues:
| Symptom | Possible Cause | Recommended Action |
| Continuous beeping after installation | Fan is awaiting pairing | Pair the remote and complete Wi-Fi setup |
| Beeping after power outage | System restart required | Power cycle the fan |
| Beeping during Wi-Fi setup | Pairing incomplete | Complete the setup in the PRISM+ Connect App |
| Fan operates normally but continues beeping | Configuration or pairing issue | Reset and pair the fan again |
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