Why Is My PRISM+ Air Conditioner Leaking Water?
Water leaking from your Air Conditioner is not considered normal. In many cases, water leakage is caused by a blocked drainage pipe, but other factors such as poor installation, wear and tear, a damaged drain pan, or a dirty air filter may also contribute to the issue.
What Could Be Causing the Water Leakage?
| Possible Cause | What Happens | What You Can Do |
|---|---|---|
| Clogged Drainage Pipe | Dirt can build up in the drainage pipe, preventing condensation from flowing out properly. This can cause water to flow back into the drainage tray and leak from the Aircon. | Servicing is required to clean and clear the blockage. |
| Wear and Tear | Air Conditioner components may naturally deteriorate over time, which can contribute to water leakage. | Contact PRISM+ Support for further assistance. |
| Damaged Drain Pan | The drain pan collects condensation. If it is damaged or has gaps, collected water may leak from the tray. | Contact PRISM+ Support for further assistance. |
| Elevated Drainage Pipe Outlet | If the drainage pipe outlet is positioned too high, water may flow back into the pipe instead of being discharged through the outlet. | Check whether the drainage pipe outlet is elevated. |
| Dirty Air Filter | A dirty air filter can restrict airflow across the evaporator coil, potentially causing the coil to freeze. When the ice melts, excess water may leak from the Aircon. | Remove and wash the air filter with water, then reinstall it once clean. |
| Poor Maintenance | Air Conditioners require regular cleaning and servicing to operate optimally. Lack of maintenance may contribute to issues such as water leakage. | Regular servicing is recommended every 3 to 4 months |
So, What Can I Check Myself when this happens???
For proper maintenance and optimal operation, Air Conditioners should be cleaned and serviced every 3 to 4 months.
Regular servicing can help prevent dirt and debris from accumulating and contributing to issues such as water leakage.
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