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Why is the filter replacement alert still showing after I changed the filter?

PRISM+ Support teamUpdated 26 October 2026~2 min remaining2 steps

The filter life percentage hasn't been reset yet.

Steps

  1. 1
    1 min
  2. 2
    1 min

    Alternatively, you may reset it in the PRISM+ Connect app: 

    • Device settings > "Filter reset" > "Confirm".

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