A 1-hour drying cycle may not be sufficient for every load.
Drying time can vary depending on:
- Load size
- Fabric type
- Thickness of the garments
If your clothes are still slightly damp, run an additional drying cycle.
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Why Are My Clothes Still Slightly Damp After the Dry Cycle?
PRISM+ Dryers are designed to dry clothes to approximately 90–95% dryness under normal operating conditions.
Depending on the load size, fabric type, and selected drying programme, some garments may still feel slightly damp at the end of the cycle. In most cases, this is normal and does not indicate a product defect.
Before You Begin
To better understand the issue, ask yourself:
Do the clothes feel warm when the drying cycle finishes?
| If... | This May Indicate |
|---|---|
| The clothes are warm but still slightly damp | The dryer is operating normally. Additional drying time may be required. |
| The clothes are cold and still wet | The dryer may not be heating correctly. Please contact PRISM+ Customer Support for further assistance. |
Steps
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Larger or heavier loads naturally require more drying time than smaller loads.
For the best drying performance:
- Avoid overloading the dryer.
- Dry similar fabric types together whenever possible.
- 3
- PRISM+ Dryers are designed to dry clothes to approximately 90–95% dryness
- It is normal for some garments, particularly thicker fabrics to retain a small amount of moisture after the cycle
For best results, allow clothes to air dry briefly after the drying cycle if required.
Expected Drying Performance
| Situation | Expected Result |
|---|---|
| Clothes are warm and only slightly damp | Normal operation. Extend the drying time or allow the clothes to air dry for the final few percent. |
| Clothes are completely cold and wet | This may indicate a heating issue. Please contact PRISM+ Customer Support. |
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