Don't worry! A depleted battery does not mean you are permanently locked out.
Most PRISM+ Digital Locks are equipped with an emergency power supply feature that allows you to temporarily power the lock and gain access to your home.
Your digital lock will typically provide advance warning before the batteries are fully depleted.
Common indicators include:
We recommend replacing the batteries once a low-battery warning appears.
To ensure reliable operation:
✓ Replace all batteries at the same time
✓ Use high-quality alkaline batteries
✓ Do not mix old and new batteries
✓ Do not mix different battery brands
If your digital lock battery is completely depleted:
Once inside, replace the batteries as soon as possible.
Some digital lock models include a backup mechanical key.
If your lock model supports this feature:
Refer to your lock's user guide for the exact keyhole location.
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