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How to reset PRISM+ Aura’s filter health percentage after a filter change?

PRISM+ Support teamUpdated 10 September 2026~6 min remaining6 steps

After changing the old filter to the new filter, you will find that the filter health percentage does not revert back to 100% automatically. This is because a filter health percentage reset has to be done on the Aura after the filter change.

Steps

  1. 1
    1 min


    Aura reset filter 1

  2. 2
    1 min

    Switch off the power/unplug the adapter of the PRISM+ Aura for at least 5 seconds before switching it back on/plugging back the adapter.

     


     

  3. 3
    1 min

    The PRISM+ Aura will automatically turn on with a click, and quickly turn the sphere downwards all the way down until you hear a click without touching the power button.


    Aura reset filter 2

  4. 4
    1 min

    Hold onto the power button until you hear a beep sound (roughly 5 seconds) and let go.


    Aura reset filter 3

  5. 5
    1 min

    Tap on the power button and the PRISM+ Aura again to turn on with an "open eye" emoji(all LEDs turned on and blinking)


    Aura reset filter 4

  6. 6
    1 min

    Method #1

    • Reset setting via PRISM+ Connect Application
      • Go to device settings > “Filter reset” > “Confirm” Done

    Method #2

    • Manual reset on the Air Purifier
      • Hold onto the button in between the eyes until you hear 2 beeps > Done

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