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How to Mount Your PRISM+ Monitor onto a Monitor Arm and Adjust the Height

PRISM+ Support teamUpdated 5 August 2026~5 min remaining5 steps

Before You Begin

Before installing your monitor, ensure you have:

  • A compatible VESA monitor arm

  • The correct mounting screws (and spacers if required)

  • The supplied Hex/Allen key

  • A stable desk that supports monitor arm installation

Important: Do not install monitor arms on tempered glass or glass tabletops, as this may damage the desk and pose a safety risk.

Steps

  1. 1
    1 min

    Install the monitor arm onto your desk by following the instructions provided with your monitor arm.

    Ensure:

    • The desk clamp or grommet mount is fully secured.
    • The arm does not move when gently pushed.
  2. 2
    1 min

    If your monitor is still attached to its original stand:

    1. Place the monitor face-down on a clean, soft surface.
    2. Remove the monitor stand.
    3. Expose the VESA mounting holes on the back of the monitor.

    Keep the original stand and screws in case you need them in the future.

  3. 3
    1 min
    1. Align the VESA plate with the mounting holes on the back of the monitor.
    2. If your monitor requires spacers, install them first.
    3. Secure the VESA plate using the supplied screws.

    Ensure all screws are tightened securely, but do not overtighten.

  4. 4
    1 min

    Carefully lift the monitor and attach the VESA plate to the monitor arm.

    Once attached:

    • Ensure the monitor locks securely into place.
    • Tighten any safety or locking screws if required by your monitor arm.

    Tip: It is recommended to have a second person assist when mounting larger monitors.

  5. 5
    1 min

    Support the monitor with one hand while adjusting the monitor arm.

    Raise or lower the monitor until it reaches your preferred viewing height.

    Once positioned:

    1. Tighten the arm's tension screw (usually located near the elbow or gas spring) using the supplied Hex key.
    2. Test whether the monitor remains in position after releasing it.

    If the monitor slowly drops:

    • Tighten the tension screw slightly.

    If the monitor is difficult to move upward:

    • Loosen the tension screw slightly.

    Continue making small adjustments until the monitor moves smoothly and stays in position.

Safety Tips

DoDon't
Support the monitor while adjusting the arm.Let go of the monitor before confirming the arm is supporting it.
Tighten the arm gradually.Overtighten the spring mechanism.
Check your monitor arm's weight capacity.Install a monitor heavier than the arm supports.
Mount the arm on a sturdy desk.Install on tempered glass or unstable surfaces.

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