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How Does Member Management Work for 2026 Smart Lock Models?

PRISM+ Support teamUpdated 29 July 2026~6 min remaining6 steps

The Main Account Holder can invite family members or other users to access the smart lock through the PRISM+ Connect App.

Members must accept the invitation and download the app before they can access the lock.

Note: Only the Main Account Holder can add, edit, or remove members.

 

Before You Begin

Before inviting members, ensure that:

  • Your 2026 PRISM+ Smart Lock has already been paired with the PRISM+ Connect App.
  • You are signed in as the Main Account Holder.
  • The member has access to the contact method used for the invitation.

Steps

  1. 1
    1 min

    Launch the PRISM+ Connect App on your mobile device.

  2. 2
    1 min

    Tap on the smart lock you would like to manage.

  3. 3
    1 min

    Navigate to: Member Management

  4. 4
    1 min

    Tap: Create Member

  5. 5
    1 min

    Enter the contact details of the person you would like to invite.

  6. 6
    1 min

    Tap Send Invitation.

    The invited member will receive an invitation to download the PRISM+ Connect App and join your smart lock.

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