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How Do I Set Up My 2026 Smart Lock for the First Time and Pair It with the PRISM+ Connect App?

PRISM+ Support teamUpdated 29 July 2026~7 min remaining7 steps

Before You Begin

Before starting, ensure that:

  • The PRISM+ Connect App is installed on your mobile device.
  • Your smart lock is powered on.
  • Your phone is connected to the Wi-Fi network you want your lock to use.

Steps

  1. 1
    1 min

    Before pairing your smart lock, you must create a new Admin Passcode.

    Step 1: Open the PRISM+ Connect App

    Launch the PRISM+ Connect App on your mobile device.

    Navigate to:

    SecurityPair New DeviceLocks

    Select your smart lock model.

  2. 2
    1 min

    On the smart lock keypad:

    1. Press *
    2. Press #
    3. Enter the default Admin Code.
    4. Press #

    Default Admin Codes:

    Standard Models - 1111

    Ultra Models - 1114

  3. 3
    1 min

    After entering the default code:

    1. Enter your new 6-digit Admin Passcode.
    2. Press #.
    3. Re-enter the same passcode.
    4. Press # again to confirm.
  4. 4
    1 min

    Press the * button five (5) times to exit the menu.

    Your Admin Passcode has now been successfully created.

  5. 5
    1 min

    Once your Admin Passcode has been created, you can pair the lock with the app.

    Step 1: Wake Up the Lock

    Tap or wake up the lock keypad.

  6. 6
    1 min

    On the keypad:

    1. Press *
    2. Press #
    3. Enter your new Admin Passcode
    4. Press #
    5. Enter: 211

    The smart lock will enter pairing mode.

  7. 7
    1 min

    In the PRISM+ Connect App:

    1. Select your desired Wi-Fi network.
    2. Enter your Wi-Fi password.
    3. Wait for the pairing process to complete.

    When successful, you will see:

    "Device paired successfully."

Important Note

Only the Main Account Holder can edit or delete members assigned to the smart lock.

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