PRISM+
Support Center Beta

How Do I Pair or Remove a Remote Control for My PRISM+ Smart Lock?

PRISM+ Support teamUpdated 30 July 2026

You can pair or remove a remote control through the smart lock's programming menu using your Admin Passcode.

  • 2131 – Pair a new remote control
  • 2132 – Remove a paired remote control

Before You Begin

Before starting, ensure that:

  • You know your Admin Passcode.
  • The smart lock is powered on.
  • You have the remote control with you.

 

To Add Remote (2131)

  1. Touch keypad to wake lock
  2. Press → *
  3. Press → #
  4. Enter admin passcode → #
  5. Enter 2131
  6. Press and hold unlock button on remote until voice prompt confirms pairing

 

Press and hold unlock button on remote until voice prompt confirms pairing

To Remove Remote (2132)

  • Follow same steps but enter 2132.

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