PRISM+
Support Center Beta

How do I pair my laundry rack to the app?

PRISM+ Support teamUpdated 27 July 2026

Before You Start:  Connect your phone to a 2.4 GHz WiFi network — the rack does not support 5 GHz.

  1. Open the app and tap the + (Add Device) icon.
  2. Select your laundry rack model from the device list.
  3. On the remote, press the UP and DOWN buttons together4 beeps confirm the rack is in pairing mode.
  4. Enter your WiFi password in the app.
  5. Wait for the app to confirm the device is connected.
  6. Follow the remote usage guide shown in the app — you can now control the rack via app or remote.

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