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How Do I Book My PRISM+ Aircon Servicing?
Need to arrange servicing for your PRISM+ air conditioner? You may receive a servicing reminder through any of the following channels:
- 📞 Phone call from our PRISM+ Aircon team
- 💬 WhatsApp reminder
- 📱 PRISM+ Connect app push notification
- 📩 SMS reminder
You can then use the booking link provided in the reminder to schedule your servicing appointment.
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What If I Forgot My Previous Email or Mobile Number?
If you no longer remember the email address or mobile number previously registered for your aircon servicing, you can still submit a support request.
Step 1: Enter Your Current Contact Details
Enter your current email address and mobile number on the booking page.
This will bring you to a page where you can submit a support ticket.
Step 2: Submit a Support Request
On the support page:
- Select “Yes” from the dropdown menu.
- Click “Next” to continue.
- Fill in your personal details and servicing address.
- Provide your preferred date and time for servicing.
- Include an alternative date/time slot that you are available for.
Step 3: Wait for Our Team to Contact You
Once submitted, a support case will be created.
Our Customer Service team will review your request and contact you regarding your servicing appointment.
Important: Aircon servicing is currently available exclusively for PRISM+ air conditioners.
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