Open the PRISM+ Connect App, then tap on the Smart Lock you want to manage.
0 of 3 steps complete~3 min remaining
How to Delete Accesses on Your PRISM+ Smart Lock
You can delete any saved access (such as fingerprints, Face ID, PIN codes, RFID cards, stickers, or remote controls) directly from the PRISM+ Connect App. Deleting an access immediately removes that user's ability to unlock your Smart Lock.
What Can I Delete?
You can remove any of the following access methods:
| Access Type | Supported |
|---|---|
| Fingerprints | ✓ |
| Face ID | ✓ |
| Passcodes | ✓ |
| RFID Cards | ✓ |
| RFID Stickers | ✓ |
| Remote Controls | ✓ |
Before You Begin
Make sure:
- Your Smart Lock has been paired with the PRISM+ Connect App.
- Your phone has Bluetooth enabled.
- You are within Bluetooth range of your Smart Lock.
- The Smart Lock is awake.
Steps
- 1
- 2
Touch the keypad on your Smart Lock to wake it up and establish a Bluetooth connection.
Tip: The lock must be awake before any changes can be synced.
- 3
Scroll down to the Access section.
Locate the access you want to remove, then:
- Swipe left on the access.
- Tap the 🗑 Delete icon.
The selected access will be removed immediately from your Smart Lock.
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