The site survey usually takes approximately 30 minutes to 1 hour.
During the visit, the surveyor will:
- Assess the intended locations for the indoor and outdoor units.
- Check wall types, ceiling height and access to the outdoor ledge or condenser area.
- Review the existing electrical supply and accessibility of the electrical distribution board (DB box).
- Discuss your preferred unit placement and piping or trunking route.
- Identify any additional materials or installation works that may be required.
- Confirm what installation options are possible for your property.
- Answer any questions you may have about the installation.
Please note that the site survey is for assessment and planning only. No installation, drilling or fitting will be carried out during this visit.
Do I need to be present?
Yes. Someone who is able to make decisions regarding the property should be present during the survey, as the surveyor may need to discuss unit placement and piping routes with you.
If you are renting the property, please check with your landlord before the survey.
How should I prepare?
Before the survey, please ensure:
- Clear access to the intended indoor unit locations.
- Access to the outdoor ledge or condenser area.
- Your electrical distribution board (DB box) is accessible.
- You have considered your preferred unit locations and piping route.
- Any required approvals from your property management or relevant authorities have been obtained, where applicable.
For condominiums, apartments and other managed properties, please check with your management office regarding any required permits, restrictions on external installations or permitted working hours.
For HDB properties, approval may be required depending on the installation works involved. If approval is required, it should be obtained before installation can proceed.
